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How to report hate crimes and Sinophobia on campus / 如何举报仇恨犯罪和仇外心理

I am Stella Wang, I worked in the Careers Service and I was a student at the University of Bristol. I am writing this article to share my experience, and to signpost resources on what you can do when facing hate crime.

This article has also been translated into Chinese, which can be read below.

By Stella Wang, University of Bristol, Careers Support Officer (International), Bristol University Graduate (2015)

How would you feel if you were blamed for causing Covid-19, just because of the way you look?

I am Stella Wang, I worked in the Careers Service and I was a student at the University of Bristol. I am writing this article to share my experience, and to signpost resources on what you can do when facing hate crime.

Since last year, more and more racist incidents have occurred due to Sinophobia.

Last year, we heard that Chinese students felt pressured to wear scarves to hide their masks, just to avoid people attacking them for mask-wearing.

At the University of Bristol, Chinese students account for approximately half of the international students | Epigram / Lucy O’Neill

When the first lockdown started, I was seeking treatment in A&E and faced racist abuse from another patient of the hospital. I was being called ‘Chinese virus’, by a random patient waiting in the same area.

Luckily, my friend who accompanied me to the A&E helped me to report this incident to the reception, and I was invited to sit in a place away from the individual.

People of East Asian appearance have even been hospitalised by racist attacks, we recently saw the reporting of the shootings in Atlanta, Georgia, which left eight dead, including six Asian women.

Last month, a Southampton University lecturer Dr. Peng Wang was attacked in broad daylight in a case of racially aggravated assault, by four men who had shouted abuse from a car.

Dr Wang said: ‘They were saying things like Chinese virus, get out of the country and dirty words… Hate crimes are increasing in the two years after Brexit and after the pandemic. So we as Eastern Asian people I would say we are currently in a dangerous position in the UK.’

Here, at the University of Bristol, Chinese students account for approximately half of our international students. We also have a large proportion of international student from Asia.

Diversity and inclusion have always been the top priorities of the university, and we would like our students to know that any kind of racism is unacceptable and we will support you in dealing with any such behaviour.

So, if you experience or witness any incidents of prejudice or harassment, what should you do?

1. Call the police.

If someone’s life is in danger, or a serious crime is taking place, you should always call the police immediately using 999. If the crime isn’t an emergency, call 101 or contact your local police. For Bristol, you can report hate crimes online at the Avon and Somerset Police website.

2. Find a safe space.  

If an incident has just happened, try and find somewhere you feel safe. If you are at the University, you can call University Security on 0117 331 1223 or go to your nearest University building and ask someone to phone security for you.

3. Report the incident to the university.

The University has a range of wellbeing support. If you are not sure who to contact, you can speak to an Adviser from the University’s Student Wellbeing or Residential Life Services for advice and support. Contact Wellbeing Access to do this.

• Have an informal conversation with the Student Complaints Officer (, 0117 394 1820) or a Bristol SU Just Ask adviser.

• You can use the Report and Support system, filling a complaint form to make a formal complaint following the University’s Acceptable Behaviour Policy.  

• Consider submitting extenuating circumstances if your studies have been, or are being, affected.

Why is reporting so important?

Firstly, we want you to make the ‘invisible’ visible. We want to make everyone within the university aware that this kind of behaviour is happening; the more people that understand this, the better we can stop racist language and attacks from occurring in the first place.

Secondly, we understand your mood and wellbeing may be impacted by such an incident. And reporting it to the university’s support service means you can get the wellbeing support from professionals.

What happens after I make a report to the university?

The case will be documented. You do not need to worry about any personal record, as the reports can made anonymously. Alternatively, you may prefer to include identifiable details.

If you felt you have been mentally impacted and need additional support from university staff, you can request an advisor from the University’s Wellbeing service to check your report.

4. If desired, contact charity organisations or community projects

In addition, you can contact charity organisations such as SARI to support you.

SARI is a charity specialised in supporting victims of hate. You can self-refer or refer anyone who has suffered from hate crime, to get SARI’s support. Professional staff at SARI can wor with individuals to look at their options for taking action to resolve their cases. In more detail, SARI might help you:

• Work with and coordinate other agencies on your behalf, encouraging them to take action, getting updates on their work and ensuring they do the right thing.

• Supporting you through legal proceedings related to your case.

• Helping you make complaints against other organisations and agencies.

• Getting you the help you need, whether from us or referrals to other agencies.

We also encourage you to speak to people that might share or not share the same cultural background, to connect and make the world a better place.

Furthermore, one project we recommend is the Bristol Voice project, where a student can be matched up with a member of the alumni community based on common interests, then use phone and video calls to talk about the shared experience of studying and living in Bristol.

Featured Image: Epigram / Lucy O’Neill


我是Stella Wang,现在是布里斯托大学职业服务处的员工,也曾是布里斯托尔大学的学生。我想借这篇文章分享一下我面对种族歧视经验,并为大家提供一些应对仇恨犯罪的指导与建议。










1. 及时报警

如果有人的生命安全受到威胁,或者现场出现严重犯罪行为,你应该立即拨打999报警。如果你所目睹或经历的犯罪行为并非紧急情况,请拨打101或联系当地警方。在布里斯托,你也可以访问Avon and Somerset Police网站在线举报仇恨犯罪行为或事件。

2. 寻找安全的空间  

如果这类恶性事件刚刚发生,尝试寻找一个你觉得安全的地方先躲避一下。如果你在大学校园里遭遇或目睹这样的事件,可以拨打大学保安电话0117 331 1223举报并寻求帮助,或者进入离你最近的教学楼内请人帮您拨打保安电话。

3. 向学校举报。

布里斯托大学向学生提供一系列身心健康支持。如果您不知道该找谁,您可以向我校学生身心健康支持部门或住宿生活服务部的顾问寻求建议和支持,或者直接在学校网站上使用Wellbeing Access进行咨询

• 与学生投诉干事(,0117 394 1820)或布里斯托大学学生会Just Ask项目的顾的问进行非正式交谈。

• 您可以使用学校网站的"报告和支持"系统,填写投诉表,并按照大学的"可接受行为政策"进行正式投诉。  

• 如果你的学习已经或正在受到此类行为的影响,可以考虑提交学业酌情延期表。







4. 如有需要,可与相关慈善组织或社区福利项目联系。



• 代表你与其他机构进行合作与协调,鼓励这些第三方机构积极采取行动解决问题,跟进这些机构的最新工作进展,确保这些机构在做正确的事。

• 在你案件相关的法律程序中提供必要支持。

• 代表你向其他组织或机构进行投诉。

• 确保你得到所需的一切帮助,并在SARI无法胜任时将你转介至其他可以帮忙的机构。




Featured Image: Epigram / Lucy O’Neill